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Customer Sues Cooper Lighting Over Warranty

Customer Sues Cooper Lighting Over Warranty

Roberson Motors, a car dealership based in Salem, Oregon, filed a lawsuit against Cooper Lighting, claiming a breach of contract, breach of express warranty, breach of the duty of good faith and fair dealing, and unlawful trade practices. The lawsuit is asking for $530,000 in damages.

The suit claims that in 2016, Roberson Motors purchased 60 Gleon Fixtures and an Eaton Lighting Control System for $137,000. It also paid nearly $15,000 for installation. In the lawsuit, Roberson claims some of the lighting fixtures never turn on, while others do not turn off.

Also in the lawsuit, Roberson Motors claims Cooper told them the system will have a 90% failure rate, since the sensors were outsourced, and that the motion sensors that were installed were not compatible with the most recent software.

Roberson replaced the lighting system at its own expense, which was $108,000 for the lighting, and $20,000 for installation. It is also suing Cooper Lighting for “increased electricity cost”. While the lawsuit does not clearly state what that means, Roberson is asking for an addition $250,000.

As of Monday, December 7, Cooper Lighting has asked that the case be moved from a district court to federal court. The next hearing date has not been set.

You can read the entire lawsuit filed by Roberson Motors here.

Discussion (2 comments)

    TOM SYDE December 7, 2020 / 2:06 pm

    THIS IS A VERY INTERESTING I AM NOT SURE WHY OR IF THERE WAS ANY REBATE IF OLD
    FIXTURES WERE REPLACED. IF COOPER INFORMED THE CUSTOMER ABOUT POTENTIAL PROBLEMS WHY WOULD THE CONTRACTOR INSTALL UNITS. THERE COULD BE A MISUNDERSTANDING ON INSTALLING.

    Dan December 7, 2020 / 2:54 pm

    Lots of questions… Sounds like the installer/contractor took some shortcuts not authorized by Cooper. Wonder why the installer is not a party to this lawsuit? Also no mention of the sensor manufacturer. Did they claim to be compatible? Sounds like some shady transactions took place. Doubt its entirely the manufacturer at fault here.

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