NASHVILLE, Tenn. — Both LEDVANCE, LLC and QSSI, along with their affiliated brands, have been approved by the National Lighting Bureau’s Trusted Warranty Program. This program awards certificates to lighting and lighting component companies that meet the NLB’s objective quality standards and practices for warranty administration.
Howard Lewis, NLB Chair stated, “Because of COVID-19, we modified the program to have a virtual audit instead of an in-person audit, which has really expedited the process. We are excited that QSSI and LEDVANCE both wanted to be the first to receive our certification.”
The National Lighting Bureau assesses companies based on 5 criteria: formal warranty process, warranty language, length of business/warranty insurance, technical evaluation, and claims review evaluation. In demonstrating quality and reliability across these 5 categories, companies give industry stakeholders confidence in their manufacturers.
To learn how to apply for a certificate, click here.
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